To offer the complete package, a door installation service is available. This service is currently available within a fifty mile radius from our showroom, so we can maintain a tight control over our high service standards. All the carpenters we use are our own members of staff and are fully trained to our exacting standards.
The process for installation of our doors is this:
- Arrange a site survey. This is a comprehensive survey covering critical areas such as dimensions, types and condition of frames, hardware criteria and site conditions. All this is backed up by photographic records. An arrangement fee of £200 is payable, which is fully refundable upon placement of an order.
- Choose a Door type. Choose a door from our stock or bespoke range, including the door hardware.
- Quotation. We will provide a comprehensive quotation detailing material cost, installation cost and the timescales involved.
- Order Process. Once the order has been placed and payment terms agreed we will place the installation into our works schedule and regularly liaise with the client.
- Day of Installation. The installation team will arrive at a pre-agreed time with all products and tools to complete the work. Whether one day or two weeks, the site will be cleared and, with the client, a completion inspection undertaken. If required we will happily dispose of your old doors.
Part of our customer service commitment is to communicate with you at all stages of the process. It's up to you to tell us how you like to be contacted, either by phone or email.
All our products are available on a supply only basis, however to have complete peace of mind let us manage your door from supplying to hanging.